/ case study

multilingual and multinational media engagement for the EU

ClientDirectorate-General for International Partnerships (DG INTPA); European External Action Service (EEAS)
Expertise

Events, Media Relations, PR Services

IndustryEU Projects
multilingual and multinational media engagement for the EU
Client Directorate-General for International Partnerships (DG INTPA); European External Action Service (EEAS) OfficeAction Public Sector Expertise

Events, Media Relations, PR Services

Industry EU Projects Related Links https://international-partnerships.ec.europa.eu/eu-latin-america-and-caribbean-forum-partners-change_en

the challenge

The EU organized the EU-Latin America and Caribbean (LAC) Forum, bringing together youth, civil society, and local authorities, at Maison de la Poste (Tour & Taxi) in Brussels, Belgium, on July 13-14, 2023.

The forum was part of the EU-LAC Days, which served as precursor events to the EU-CELAC Summit on July 17-18, 2023. A significant outcome of the EU-CELAC Summit was the EU-LAC Global Gateway Investment Agenda, a political commitment to collaborate with Latin America and the Caribbean.

The main challenge was to effectively manage multilingual and multinational media engagement for the EU-LAC Days, which occurred in the run-up to the summit. Action Public Sector ensured comprehensive coverage and seamless coordination with stakeholders across Europe and LAC regions. This included producing and disseminating media materials in English, Spanish, Portuguese, and French, managing media partnerships, and facilitating interview requests from journalists before and during the event.

Countries: 10 EU Member States, Argentina, Brazil, Colombia, Costa Rica, Cuba, Jamaica and Mexico

our approach

Action’s specialised public sector team provided integrated media services, including compiling a targeted media list in coordination with DG INTPA and the Commission spokesperson to identify key journalists from EU and the LAC regions. We then organised a media trip for LAC journalists, prepared a detailed press itinerary, and facilitated onsite briefings and interviews. Action Public Sector’s dedicated multilingual press officers were assigned to manage media interactions, conduct briefings, and facilitate the press conference. They also managed interview requests and press events, such as a media brief with Commissioner Jutta Urpilainen and press points with the Spanish Minister of Foreign Affairs. Additionally, we produced two monitoring reports with qualitative and quantitative analysis of media coverage, ensuring comprehensive follow-up with attending journalists.


results

  • the forum garnered significant media attention with coverage in 169 articles
  • reach: over 321.5 million readers, highlighting the forum's broad impact
  • media coverage achieved an impressive advertising value equivalency (AVE) of EUR7.6 million, underscoring its substantial visibility
  • articles produced by the press corps alone generated an AVE exceeding EUR2 million, reaching 87 million readers across various platforms
  • articles authored by the press corps, particularly those featured in media outlets from Belgium, Spain, and LAC, garnered the highest readership
  • the media advisory for the event achieved a notable open rate of 41% among EU-based media and 27% among LAC media, ensuring widespread awareness and engagement.

let’s work together