February 9, 2012
Noticing body language is vital to the success of meetings whether they be with clients or colleagues. Here are a few pointers to what body language means: Nose rubbing, eye rubbing or hand over the mouth – this indicates that the person is uncertain about what is being said. Ear rubbing – this means the person has heard enough. Neck scratch with index finger – indicates doubt or uncertainty. Neck rub – this indicates boredom. Arms folded – this indicates that the person wants to cut him or herself off from the situation. Hands clenched on the table or raised up with elbows on the table – this indicates that the person is feeling hostile or frustrated. Feet crossed ankles together – indicates that the person is feeling defensive or is holding back a negative feeling such as anger, frustration or fear. Hands behind head, arms above shoulders and elbows pointed out – this indicates that the person is feeling very comfortable on this subject area. It may also indicate arrogance.